About – First Class Logistics

About Us

Get to know us

Introduction

Established in 2020, First Class Logistics is a Customs Clearing and freight forwarding logistics company delivering cost-effective solutions throughout the Namibian and Southern African Market.

First Class Logistics develops comprehensive Customs Clearing and freight forwarding service plans tailored to meet specific requirements of our customers needs. This is accomplished by learning customer’s exact objectives with regards to their internal and external requirements, thus ensuring that First Class Logistics will provide quality services more consistently than any other service provider in the market while taking accountability for the quality and timelines of any deliverable.

First Class Logistics is a fully accredited Customs Clearing and freight forwarding Agency.

Our Aim & Objective

Our aim is to exceed the expectations of our customers through proper planning on transportation modes. Our objective is to provide cost effective, safe, speedy and reliable transportation solutions to help our customers to realize their goals.

Our Commitments

Management

Supported by its own offices and associates globaly, First Class Logistics employs a team of professionals that follows up and follows through on each and every transaction we manage. We aim to be the most reliable Customs Clearing and freight forwarding logistics company in the market with an inspired, people-driven and dedicated approach to serving our valued clients and partners.

Mission & Vision

Our primary objectives are to promote innovation and quality logistical solutons through steady investments in our service expansions and innovations. Our aim is to be the best customer service team in our profession and strive to maintain a first-class infrastructure to ensure employee and customer satisfaction, which drives to sustained profit and campany growth.

Quality Statement

Quality is not an option, but a necessity to survive and thrive in an environment of global competition. We aim to provide customer satisfaction that will lead to customer loyalty and market growth.

Core Values

Teamwork

We work as one cohesive team. We are dedicated to maintain a caring and supportive work environment that fosters a sharing of ideas,creativity and innovation.

Integrity

We are honest, trustworthy and commitment to our customers, employees and shareholders while conducting business with responsibility of our actions and maintaining confidentiality

Quality

We believe that our commitment to quality is what sets us apart from other logistics companies. We are proud of the work that we do, and we are confident that we can provide our customers with the best possible service.

Growth

We are dedicated to continuous innovation, pursuit of new ideas and opportunities to accelerate profitable growth. We deliver value in all we do to assure consistently high returns to our clients, recognize and reward excellent performance, which drives superior results.

Why First Class Logistics?

First Class Logistics provides a “one-stop-solution” to meet all of your logistics requirements. Whether you are looking to relocate household goods across the region or move an offshore drilling platform across the seas, First Class Logistics has the capability, expertise and experience to make it happen. We provide personalized customer service because we are truly independent, make our own decisions and specialize in the Customs Clearing and freight forwarding market.